WHAT IS FASHION FIX

It’s what makes Fashion Fix such a unique destination: when you shop with us, you’ll find styles that balance wardrobe must-haves with pieces you won’t find anywhere else.

HOW DO I BUY ON YOUR SITE?

1. Select a category that appeals to you.

 

2. Within the category you’ll find a range of products on offer.

3. Once you choose a product you’ll be taken to the product review page for a more detailed description along with pictures and details to help you make your choice, we understand every purchase is a big decision so we will try to equip you with as much information as possible.

4. Select size and “Add to Bag”. 

5. You will be taken to your bag confirming the addition and from here you can choose to continue shopping or checkout.

6. In checkout we’ll give you the opportunity to review your cart. From here you can enter your delivery and billing addresses (if you’re a first time buyer) or go straight to the payment page (if you’ve bought before).

WHAT PAYMENT METHODS / OPTIONS ARE AVAILABLE?

CREDIT CARD: VISA AND MASTERCARD - Your order will be sent immediately, please note that you will need to have a card that has been 3D secured, if you have a new card this should automatically be done, if not you will have to go and activate this at your nearest bank branch. Don’t be nervous about 3D secure it does a brilliant job of helping us all to have a more secure and fraud free e-commerce experience.

WHERE IS MY ORDER/HOW DO I CHECK ON THE STATUS OF MY ORDER?

There are several areas where you can track your order; in your user profile under 'items ordered' under Track Order on the right hand side, and the site footer by clicking on 'Track my Parcel', Just enter your tracking number into the provided field and you will instantly get an update as to how far your product is on the delivery process.

CAN I CHANGE MY DELIVERY ADDRESS?

Yes you can change your delivery address. The courier will even allow for one failed attempt of delivery and a change of address before a second attempt, should this second attempt fail the courier will return the product back to Kick Republic Should this occur this will count as your free return.